Dominus
22-09-2006, 01:46 PM
From Kotaku, and it's doing the rounds elsewhere on teh intertr0n. They quote MS as saying:
As part of our standard and ongoing process of analyzing repair data, we recently noticed a higher than usual number of units coming in for repair. Upon further investigation, it was further discovered that the bulk of the units were isolated to a group that was part of the initial manufacturing run of the console. Returns for repair are coming in for a variety reasons and it's a higher rate than we are satisfied with. We've made the decision to comp repairs for consoles manufactured before January 1, 2006, and provide refunds to the small group of customers who have already paid for repairs
Link: Kotaku (http://www.kotaku.com/gaming/top/msoft-admits-360-problems-pays-for-repairs-202404.php)
Obviously this is talking about US consoles, but I wonder if it'll apply to our first wave of Xbox 360 consoles?
As part of our standard and ongoing process of analyzing repair data, we recently noticed a higher than usual number of units coming in for repair. Upon further investigation, it was further discovered that the bulk of the units were isolated to a group that was part of the initial manufacturing run of the console. Returns for repair are coming in for a variety reasons and it's a higher rate than we are satisfied with. We've made the decision to comp repairs for consoles manufactured before January 1, 2006, and provide refunds to the small group of customers who have already paid for repairs
Link: Kotaku (http://www.kotaku.com/gaming/top/msoft-admits-360-problems-pays-for-repairs-202404.php)
Obviously this is talking about US consoles, but I wonder if it'll apply to our first wave of Xbox 360 consoles?